The CRM module (Customer Relationship Management) is a business tool, developed in Metronomo, which allows you to manage easily relationships with customers.

The CRM record all the commercial activities, such as phone calls, visits, mail and optionally attach files of each type.

Is also possible to manage all commercial offers created by assigning a percentage of success and therefore create a forecast to better understand the commercial performance of the company.

The advantages of CRM:

  • Archive and sharing information of customers to all authorized operators;
  • Managing business relationships and activities;
  • Forecast based on offers measuring the performance and future trend of the Company;
  • Management of the sales force, internal and external.

The CRM allows the supervision of the Company’s sales force, both external and internal, recording offers / orders to each individual agent.

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